The guarantee of Explora technical support.
Our technical-support service.
We arrange for proper training sessions for all new customers which can take place either on the customer’s premises or at our headquarters. No new partner is left to their own devices. Each one benefits from comprehensive thorough technical training.
We ensure that our customers can rely on immediate support either by asking for it over the telephone or by filling in an online form requesting technical assistance. Our hands-on skilled staff members will deal remotely with any unforeseen problems.
Supply of spare parts
Making sure that our customers can rely on us is at the top of our list of priorities. Should any parts be faulty or wear out over time, we vouch to supply the spare part and a kit containing all that is needed to replace it.